A day before I called and reserved time to bowl. Gave my FAX no. and cam the next day. They didn't have my name or time listed. I did end up bowling. There were not enough bowling balls to select the one for me. I got home and printed out my FAX. It required a big deposit plus other restrictions that I had to sign in on. This is not a customer friendly place! I will never go back. On the positive side, the facillity was newly remodled, and the food looked OK.