Value Cleaners & Alterations
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- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 858-695-1539
- Address:
- 9870 Hibert St San Diego, CA 92131
- Category
- Dry Cleaners & Laundries
- Payment Options
- Neighborhoods
- Scripps Ranch, Northeastern San Diego, Monarch at Scripps Ranch
Contact Info
Reviews
10/01/08
When I picked up a dry cleaned bed comforter here, it was folded tightly in a clear plastic bag. Wrinkles were apparent but the female proprietor told me they would fall out. They did not--so I returned at 8 AM on the following work day. Despite the posted hours, they were not open, so I returned later & asked for them to please redo the comforter. I asked they NOT put it in the plastic bag, either just fold or hang it, as other cleaners have done. When they refused, I asked for my $20 back. They began LAUGHING, then speaking in a foreign language. I told them I'd been a customer for several yrs, and male owner said he'd never seen me before (!!). He then said they have too many customers to remember me. Interestingly, my boyfriend had asked recently why I always went to the cleaners with the angry-looking man behind the counter. Good question. Despite the man's dark mood, they had always done good work @ a fair price. I was shocked by this low level of customer servi