I called american garage door specialist 2 days ago because my door fell off track! It was one of the scariest things I have ever seen in my house. Vick the serviceman showed up calm and collected educated me on exactly what happened and the inner workings of the garage door system. He then repaired it fast and efficiently. It actually was more quiet than before any of this happened! I am thoroughly satisfied and would highly recommend American Garage Door Specialist for any garage door issues!