I stopped there to have them put my spare on. They said because the studs that were holding the tire on was too bad to put the spare on(they tried, they said, and if they'd continue, they would break). I was very upset, had no money for this. See, I told them I'm disabled and very limited income. Offered NO HELP! I then called where I usually take my truck, got the $16 studs to replace(Trevino's on Zarzamora) the bad ones only to find out, once I got to Trevino's, The Studs were fine!!!!! Are you serious? Here I am, worried that my tire may explode at any time since NTB wouldn't change my tire, had to drive it a few miles, praying on the way, only to find out that they LIED!!! The lug nuts came off perfectly!! Not hard like NTB said they were doing. Knowing I was disabled, a woman, and poor, they still treated me this way. Shame on them! If you'd try to take advantage of the disabled, what else would you do for a buck? No excuses for this~! Money IS the root of all evil here!~~~~