The franchisee who owns this location is an extreme miser, a jerk, and a cheap skate. They used to have a sticker on their drive-thru window that said they would charge additionally for EVERY condiment! I noticed on this particular visit that the sticker had been ripped off , however, that did not prevent the woman working the drive-thru from attempting to charge me an additional .27 for BBQ sauce when I asked for it! Incredible! I remembered how cheap the owner is at this location when I heard her say that. Maybe that's why I haven't been to this location in a very long time. Finally, the people working the drive-thru were rude, obnoxious and confrontational. When I asked the manager why this was the practice, he furled his brow and grumbled about how I could contact their local number posted on the drive-thru window. Amazingly bad and awful customer service that is no doubt fostered and encouraged by the franchisee. Additionally, charging people .27 for things like BBQ is really crappy considering the fact that so many people use credit and debit cards to pay for their meals, and so many folks don't carry cash.