Cloud Roofing promised the world, delivered something totally different, and then refused to fix even their own errors. To begin with the Cloud Roofing rep who visited my house promised that my flat roof would be built up so that water would run off and that the flashing would all be replaced. This job was already difficult to get started as they delayed from the first August visit and eventually proposed that they would be there Dec. 24th. It took some 10-15 calls to get them to do the promised job finally in Jan. of the next year. Then they said that since the rep had not put any of his claims in writing in the contract they would not do them. I even got the rep on the phone and he confirmed what he had said and they still refused to honor them. They did not build it up so that water will run off and they left all the old flashing there. The roof I ended up with has a big pool in the middle where water collects, and sits for days afterwards. In addition, they dropped tar down the si