I ordered two # 1's and when I got back to work I saw that they didn't put top buns on the sandwich. Who does that? Obliviously, someone in a rush to make a sandwich. I called and talked to the manager and asked if they could send someone to fix my sandwich since my lunch break was coming to an end and they just left me on hold for 10 min. until I hung up and drove back over there. They redid my order but I already took a longer lunch break costing me money and gas. I asked the manager if I could have a refund and she told me she could but I would need to give her back the food they had just made for me. Similar things like this have been happening like this for the past few weeks. I hope they get new management or make changes there.