Centsable Cooling & Heating
Mission Plumbing Heating & AC
15440 Tradesman, San Antonio, TX 78249
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- Hours
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- Phone:
Main - 210-521-2483
ExtraTollFree - 800-803-9202
ExtraTollFree - 855-962-2489
- Address:
- 7038 Eckhert Rd Ste B San Antonio, TX 78238
- Email:
- Other Email:
- Categories
- Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Major Appliances
- Neighborhood
- Northwest Side
- AKA
Centsable Cooling & Heating, LLC
Contact Info
Reviews
I have worked with many many companies over the years for various home repairs and projects. Truly this was the absolutely worst experience of my life. Centsable Cooling & Heating was the most disorganized and incompetent company I have ever worked with. After evaluating our air conditioning problem they showed up to repair it 3 different times with the wrong parts. Then, before they even turned it on, (after they'd left) smoke started pouring from the ceiling and they refused to come back for days to find out what was happening. Then, when they finally showed up again they found another problem (which was causing Freon to come out of the ceiling). Four times they scheduled to return and four times they never showed up. It was weeks before they finally returned. The total time for repair from start to finish was 49 days. 49 days in the southern Texas heat without air conditioning. To make matters worse, during our month and a half drama, almost every time they said they would call, they did not. Messages went unanswered and more often than not, the phones would ring but no one would pick them up. If and when they actually answered the phone, the employees were often rude, uncaring and demonstrated an utter lack of concern for their customers. There are plenty of other choices for A/C repair in Texas. Do yourself and your family a favor and stay away from Centsable Cooling & Heating.
07/31/15
these people go far above working to get the job done. was suppose to be. had to replace entire outside unit. was told it would be Monday, they replaced it on Thursaday.4 days early. I will use them again if needed again for sure. The office staff are wonderful.
08/07/13
They are horrible. Do not call them. They will show up, diagnose the problem, charge you, then never show up again. It has been over a week now and nothing. Still waiting on the part. I found the part in about 10 minutes of looking but they won't use it. Do yourself a big favor and call someone else.
Barry from Centsable Cooling & Heating just left. He was very professional, knowledgeable and prompt. He came out yesterday and actually beat me to my house and waited for me to get there. He knew immediately what the problem was and came back today with the blower squirrel cage. If I have to use First American again (I hope I don't anytime soon), I would like to have Censable Cooling as my contractor. Valerie in the office was also pleasant to talk to. -- yolanda, san antonio, texas