Recently a storm dislodged our chimney cap and allowed some kind of animal to get into the upper part of our fireplace sometime during the night. We called the proprietor of Soot Buster Chimney Services who came out promptly, diagnosed the problem, made the necessary repairs, and charged us a very reasonable fee for his services. We are completely satisfied with Soot Buster Services. (Incidentally, the nocturnal critter escaped unharmed.)