RUDE, inappropriate and completely unable to follow basic medical protocol. As an RN I’ve never seen such a dismissive display and treatment of a patient in need of care. Brian and Kelly have no business working with patients.

When mom broke her hip it created a leg length disparity, were referred to this business by her physical therapy (p/t)team, waited a week for an appointment, we had prescriptions from p/t and her surgeons and were relying on this orthotic to continue her p/t.

We called and made an appointment, were very clear on mom’s condition and needs. Upon arrival we were greeted by a very nice woman, escorted into a patient room and it all went down hill from there. A burly fellow walked into the room, did not identify himself, looked at mom, never measured her, never assessed her, refused to measure her when asked then told us to go buy new shoes. We attempted to discuss the surgeon and p/t orders for an orthotic and again he very rudely refused to help us.

Interestingly enough, at the next place we met a very sweet elderly women with an a live the knee amputation. She told us a story of waiting 2 years for this place to make her a prosthetic, after years of rude dismissive treatment she went someplace else and was picking up her new leg today.

STAY AWAY from Rothschild