I have coming to this location only for a long time- even when the last one was there before the new location was built in 2008. I have been there 4 days this week and all 4 days I get a breakfast sandwich and a hazelnut iced latte. Two of the 3 days I ended up leaving because I got my sandwich at the window and was told to pull forward and someone would bring the latte out- twice a lady tried to give me coffee- so I have ended up not getting my iced latte- granted I didn't have to pay for it but 2 people in front of me did the same thing and it was wrong or they couldn't wait for it. Today I waited 25 minutes and finally gave up. I look forward to that every morning- it gets my day started off right-so I have missed 2 this week and it didn't seem to both the girl- but what bothers me is that I had to wait 25 mintues for a drink that for some reason no one at this branch knows how to make. I wish someone would respond to me thank you