I feel extremely comfortable leaving my 'sweetheart' with these folks! Each and every one of them absolutely love animals. They are careful, considerate and they actually do what you ask for! The owner is wonderful! She greets you with such enthusiasm! My puppy is gorgeous after a day at Bath&Biscuit! Not only do they groom...but, they have a very unique bontique of clothes, beds and foods for your beloved! Try it!..you won't be sorry...