This daycare is absolutely horrifying, from the director to the staff. The director is the worst, she does not know how to run a daycare. She is rude, unfriendly, & overall and horrible person. There were reports of her staff hitting and kicking my child, which she did nothing about I see the same staff go in the daycare every day. After I made a complaint about her staff hitting and kicking my child she kicked us out after I threatened to call licensing on this. The toddler room is horrifying when Ms. Sheena is in there, she does not do anything with the kids, no arts crafts, and she sits on her phone all day. This is a daycare where teachers, & aids are supposed to be paying attention and have a structured plan for the children each day. The toddler room lacks it, I have spoken to other parents & they state that the toddler room with Ms Sheena and the School age room with Ms Dawn(the director) is a horribly run rooms. They have no structure, no field trips, no schedule, to arts & crafts & they sit and play with toys all day or do nothing. I will never refer anyone to this daycare after how my kids and I have been treated, also when you try and call the owner and the other World Around us Location she NEVER calls back…. Wouldn’t you want to know how your other location is doing or hear complaints? Oh wait the director at NSP location and direct/owner at White Bear Lake location are best friend. THIS DAYCARE CUTS CORNERS TO SAVE MONEY AND THEY SHOULD BE PUTTING MORE IN TO MAKE IT SEEM LIKE A DAYCARE. More food for the kids, more field trips, more busing for the field trips, more interactive things for children.