Turning insight into action

General Info

About Us Questar delivers business results. Our custom programs are designed to support each clients unique brand experience and business requirements. We integrate multiple sources of customer feedback and business data, and provide actionable insight through real-time, distributed reporting. Our analytics focus managers on improving the customer experience in ways that drive increased sales. Questar has been providing customer experience solutions to multi-unit restaurants, retailers and services companies throughout the U.S. and internationally for over 28 years. Our Vision To be a leading global innovator of customer experience research. Our Mission We provide the tools to capture the customer experience and report the feedback in ways that help our clients take action. Our Core Values Creating Value: We are passionate about helping our clients realize their business objectives and improve customer satisfaction and loyalty. Integrity: We believe integrity is essential to every Questar relationship with our clients, employees, partners, vendors and community. Teamwork: We recognize our success depends on our commitment to working together to ensure the success of each clients customer experience program. People: We are committed to providing employees with opportunities to grow, learn and make a positive difference. Flexibility: We build custom solutions that fit the unique needs of our clients. Long-Term Relationships: We believe long-term relationships provide the greatest shared value. A Few Facts We provide the tools to capture the customer experience and report the feedback in ways that help our clients take action. Founded in 1985Pioneered the sales receipt surveyConducted over 150 million surveys in more than 300,000 locationsSupported 40 languages, across 25 countriesPartnered with many global companies, including restaurants, retailers and personal services providers. - See more at: http://questarweb.com/about#sthash.vyZUd8e1.dpuf

HoursOPEN NOW

Regular Hours:

Mon - Fri	9:00 am - 5:00 pm
Sat - Sun	Closed

Contact Info

Phone:

Main - 651-688-0089

ExtraTollFree - 800-688-0126

Address:

2905 W Service Rd Saint Paul, MN 55121

Email:

Contact Us

Link:

Customer Experience Management Research Company

Reviews

Be the first to review!

54321

Write a Review

Category

Management Consultants

Services / Products

Customer Experience SolutionsCustomer Experience ProgramsCustomer Experience Management ProgramsCustomer Experience Management ProcessCustomer SatisfactionCustomer LoyaltyCustomer Experience MeasurementCustomer Experience ReportingCustomer FeedbackCustomer ExperienceCustomer Experience ManagementCustomer Experience MetricsCustomer Experience ResearchCustomer Feedback ManagementEnterprise Feedback ManagementVoice of the CustomerText AnalyticsText AnalysisSocial Media Customer FeedbackCustomer Survey ResearchReal-time Customer Feedback