While the baton education and instruction was good, we experienced several large payments (one was $700.00) that we made to them failing to be applied to our account. We could document the payments, we repeatedly asked for corrected billing and the owner would not provide it. We finally had to demand corrected billing and the owner responded by having a bookkeeper pretend to be a "collection agent" and try collecting monies that we could document that we had already paid from us. We looked into our legal rights and the owner responded by kicking young girls out of the studio. I sadly write this review as my girls have loved twirling... I just wish that the owner cared for the children and appreciated her clients as much as the children of the clients believe that they should appreciate her.