My coat came back dirtier then when I brought it in, it was missing a button (I was told "oh well"), covered in human hair that wasn't mine, and stained. It was a disaster. The employees were horribly rude and sarcastic too me. It took me over a week before they would give me the name of a manager - and even lied about when the manager was working. WORST SERVICE I HAVE EVER HAD!!!!!