General Info

James Durbin Jewelry Design is much more than your basic jewelry store. With an array of options that include personal jewelry design, jewelry repair, a handcrafted jewelry selection, jewelry appraisals, and so much more, James Durbin will soon become your place to turn for all your jewelry needs. Here at James Durbin Jewelry Design, we have a long time commitment to the St. Louis community. As such, we stand behind everything we sell and every service we provide. When we purchase something from a vendor, we look for style and wearability. Is the ring shank thick enough to last? Are the earring posts soldered correctly? We want to assure our customers that they will have many years of enjoyment from their purchase. All of our repairs and custom handcrafted jewelry designs are thoroughly inspected before they are delivered to ensure customer satisfaction. Customer Service: Being patient, listening, and spending time with our customers so that we can interpret their needs are the most important customer services we provide. We want you to be so happy with your purchase and our service that you will look for reasons to visit us again. We love jewelry, all kinds in all price ranges. So, the amount a customer plans on spending does not influence the level of service or attention they receive. If a gift is just not perfect, you are welcome to bring it back or exchange it. We want you to be comfortable with any purchase and be able to enjoy it for a lifetime. Your package can be gift wrapped as a final touch to your shopping experience. The wrapping is complete with one of our signature handmade bows, guaranteed to make a lasting impression on the recipient.