The guys at Cybertech really know what they are doing, and don't gouge you. I was told the problem with my laptop could be one of two things: power source (mucho dollars) or broken solder on the power source (not so mucho). Usually when faced with that sort of situation, of course it would be the most expensive right? I was pleasantly surprised when they told me it was the least expensive problem. I was fixed in less time than I expected, too. Highly recommended.