Excellent staff, excellent service! I shop here regularly and they never fail to provide personable and caring assistance.

They charged me more for prints then the one on El Camino, Plus they charged scanning fees, when the one on El Camino said I was making more than a 300$ purchase, so they chose to omit scanning fees. El Camino had extremely patient and helpful people. Too bad i had to get larger prints made :(

Customer service is just "okay". When calling the store, the "voice on hold" recording is EXTREMELY LOUD AND VERY FRUSTRATING. When complained about it, I was told that "others have complained as well, and there is nothing they can do about it because it's handled through the main/corporate office". Also, special orders placed where not received when stated, I was called in to pick up an order, only to find that they didn't have what they thought. And by the way, this happened twice within a 6 month period. My experience at other Office Depot's were supreme. Not sure what's wrong with this particular one.

When I need them they are here and do what is necessary to immediately take care of the problem.