One of the many things I like about The Pet Cage is its owner and staff. Everyone is friendly, knowledgeable, helpful, and will even carry your purchase out to your car if you need assistance.Another is that if something isn't in stock, they'll order it for you if the item is available from their suppliers.Yet another is their avid and active support of the Rutland County Humane Society.I also appreciate that these folks all have pets of their own, and can talk about their experience with various products, including pet food.Highly recommended!