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Elite Clean and Restoration offers many services to keep your home cool, warm, clean, and comfortable, year-round.
- HoursOPEN NOW
- Regular Hours:
Mon - Sat Sun Closed - Phone:
Main - 972-475-4949
- Address:
- Rowlett, TX 75088
- Email:
- Link:
- Categories
- Duct Cleaning, Air Cleaning & Purifying Equipment, Air Quality-Indoor
- Services / Products
- Attic Insulation Replacement, Attic Insulation Removal, Air Duct Sealing, Air Duct Repair, Duct Installers, Duct Repair, Indoor Air Purification, Radiant Barrier Replacement, Duct Fabrication, Air Purifiers & Humidifiers, Commercial Air Purification Systems, Air Purification Systems
- Payment Options
General Info
Elite Clean and Restoration is a Lennox Preferred Dealer who strives to ensure the air in your home is safe to breathe. We offer tailored services to fit your unique needs, such as HVAC installation, replacement, and maintenance, air duct cleaning, air duct replacement, dryer vent cleaning, and attic insulation. Our staff comprises trained and fully licensed inspectors, technicians, and restoration specialists with more than 15 years of experience. Call us today for guaranteed service!
Contact Info
Reviews
03/20/12
Called for carpet stretching and still have one and a half of the 3 carpet ripples. The 20% discount from valu-pak was denied and tax was added . I was not told this on the phone when I called and was told there is a $89 minimum. Expensive for little results. Would never use again or recommend
Very happy with the service I received Sunday, February 11, 2011. The technician, Ricardo, was on time, very friendly, very knowledgeable, and willing to negotiate the final price when I inquired about additional services that I had not asked about in the initial quote. The carpet cleaning was very quick (but thorough). We had some pet stains that appear to be completely gone. We had our carpets cleaned one other time buy a guy in an unmarked van. They used our water and our electricity and dumped the waste in our toilet. None of these happened with the Cleaner Image. Very professional and very friendly!
08/14/11
We had a great experience with The Cleaner Image. They were on time and very professional. Will use again.
The carpet was still wet up to 5 days after they cleaned the room and started to smell like mildew really bad. We called, stated what the problem was and they came out again and recleaned the floor. It smelled good for about a week then it was really cold for about 2 weeks and we didn't smell anything. Once it got humid and warmed back up outside, the mildew smell came right back. When we called again, they said they would send out someone to tear up the padding and replace it. The same tech that came out the second time came out again with another tech. They pulled up the padding, cleaned the concrete and the carpet again. The carpet still smells like mildew. One of the techs said "You need new carpet. Make sure you make them buy you new carpet because the guy who did the "control flood" ruined your carpet. You are going to have a hard time with them replacing this." That is sad when one of their own employees has to warn you what is going to happen. Well come to find it, he was right
11/14/09
I LOVE THIS COMPANY THEY HAVE GREAT CUSTOMER SERVICE TELL YOU RIGHT OFF THE BAT WHAT BENEFITS YOU THEY WERE ON TIME VERY NICE AND THE GIRLS IN THE OFFICE WERE VERY NICE AND RESPECTFUL I HAD A QUESTIONS AND THEY COULD ALWAYS PROVIDE ME WITH THE ANSWER AND WHEN THE TECHS GOT HERE THEY DID A WALK THROUGH WITH ME I LOVED THEIR SERVICES AND I WOULD RECOMMEND THEM TO ANYBODY THEY ARE REALLY GOOD!! I LOVED IT!! THANK YOU CLEANER IMAGE!!!! <3
11/14/09
i love this company they have great customer service tell you right off the bat what benefits you they were on time very nice and the girls in the office were very nice and respectful i had a questions and they could always provide me with the answer and when the techs got here they did a walk through with me i loved their services and i would recommend them to anybody they are really good!! i loved it!! thank you cleaner image
06/26/09
I called on a Tuesday and scheduled an appointment for the following Friday to get the carpets cleaned. I worked with them to have our maids come in the morning so the carpets would be vacuumed for them when the carpet cleaners came. So we rescheduled the maids and rescheduled ourselves to accommodate the carpet cleaners. The scheduled time of arrival was between 11-2. They called at 10:45 to verify the appt...??? When I told them yes, they said they would have someone call me when they were close. They called around 12:30 to get directions and were lost. The office manager called me at 1:30 to tell me that they called the driver who was on route to our house, to go to another house due to a water damage. So at the last minute, they said they weren't coming at all - not even a reschedule for later. (No Joke!) The office manager would not give me the owners name, nor apologize for the huge inconvenience she caused. Terrible customer service - DO NOT USE THEM!!
