Very friendly and helpful staff, however they use non-OEM parts and the workmanship is second-rate and they don't seem to pay great attention to detail. Overall, a good shop that's reasonably priced, but if you're like me (meticulous about your car), the experience can be very frustrating. I had to bring my car back about 6 times to have their repairs repaired.Bottom line: For fleet/company vehicles their work will most likely be considered acceptable. For an old beater, their repairs will likely be considered acceptable. For a relatively new car in good condition, the repairs will NOT be acceptable.I'd recommend seeing if a friend has had work done here in the past and check out the workmanship. If you're knowledgeable and somewhat proficient in auto repair, you can probably nudge them in the right direction; otherwise, good luck.