This is one of the worst vendors we have ever worked with. We spent over $1200 on packing cases - two of which we couldn't use and wanted to return. Unfortunately, we had tossed the original packaging when they came in. Now PSI refuses to take them back. Be aware if you ever work with this company.Update - I went to the manufacturer and obtained some original packaging (for free) and dropped them off at PSI. I'm now being told that I will have a "restocking fee" and a "freight fee" and I might not get the refund if their distributor does not reimburse them. I'll be lucky to get $50 from them in the end.