I have tried several of their personnel for cutting my son's and daughter's hair as it is a convenient place to go for a haircut for the kids. They can never seem to get it right or be consistent. I have given photos of a pretty standard little boy's haircut and every single time they have butchered it, cut it unevenly and basically just ruined his haircut. They always take off way more hair than necessary as per the picture and my instructions, and it seems to get worse each time I go there. For my daughter, they do a fine job trimming the ends of her long thick hair, but her bangs are a disaster - never straight - always uneven and the stylists always complain about how whoever cut her hair last ruined her bangs - cutting them too far back into her head. Funny thing is she always goes there. So one stylist will cut it too far back, and then the next will say it is too far and try to bring it forward leaving odd length pieces. I will not be going there anymore.