I checked on several water softener systems and filters before using this product. The people at Care Free products of Arkansas were very helpful, honest and reliable. Service was prompt and as promised on the phone. In addition, the warranty with the products could not be equaled. They tested my water and found it was very hard and there was scale on the faucets. The dishwasher was not cleaning the dishes and there was scale build up on the heating element. After installing Model CF20MKII water conditioner and the Aqua-Pure AP430 there is marked improvement in the water quality. I am on a private well. Bruce C. DeHart Wimberley, Texas

This must truly be a one-horse operation. Forget about customer service when the answering service informs you that the business is closed from Dec.9th until Jan. 4th. I suspect that it is a resellers who has no idea how the products work or how to test their effectiveness, At best I would rate this company at one star based on its lack of customer service.