they don't take due dates seriously -- one of their employees was out sick long enough to delay an order by 6 weeks, and they never phoned to offer an apology or explanation. they also do not return calls.

Paid them to clean and lacquer coat several silver plated candle stick holders and one candleabra. Less than a year later they're completely tarnished and the owner had no idea as to why. What did I pay for?? I would never use them again nor would i recommend them to anyone!

What a con artist! I had taken them several antique silverplate candlesticks that i wanted replated. When i got them back the not only looked funny but felt strange as well. I took them back and they fixed the issues, or did they? They still looked strange so I took them to another plater in Kensington who told me that they had been spraypainted with a chrome spraypaint. So much for quality and honesty. That explained the funny feel and strange finish. The gentleman in Kensington pointed no fingers but topped it all by removing some of the finish with some paint thinner and a rag. Thanks Chevy Chase!

excellent service, very reasonable prices