This distributor is the BEST! I am a General Contractor working in Bethesda, Chevy Chase, NW and Potomac areas and send all of my clients to Natalie. She provides the best customer service imaginable. In the rare occasion something is wrong or defective she immediately corrects the issue. I have price shopped many places over the last 4 years and they are consistently lower or competitive with other suppliers. The showroom is up to date with the latest styles and trends and even if you don't see it on the floor chances are they can still get it for you. Overall great experiences!

This company has no quality control process. I ordered several fixtures from them for a bathroom remodeling. The tri-view/mirror cabinet was crooked, there were defects in the drawers, and the faucet was defective. While the company was good about checking on the status of my order, they do not take it out of the box to ensure the quality. I would not use them again.