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Safe Trusted Pest Solutions
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 321-459-2847
ExtraTollFree - 800-929-2847
- Address:
- 1180 Rockledge Rockledge, FL 32955
- Email:
- Link:
- Categories
- Landscaping & Lawn Services, Lawn Maintenance, Pest Control Services
- Services / Products
- Home and commercial pest control, termite prevention, live animal trapping, bee and wasp control, real estate inspections, construction termite treatments, lawn, shrub and tree care, rodent control, nuisance bird and bat control.
- Payment Options
- Brands
- Termidor
- Accreditation
Better Business Bureau Accredited
- Associations
- Certified Pest Control Operators Association of Florida Executive Association of Greater Orlando
- Other Information
Pest Types: Bats, Ants, Bed Bugs, Spiders, Bees, Hornets, or Wasps, Rodents, Termites, Birds, Fleas, Ticks, or Mites
General Info
Apex Pest Control is a Florida family owned company that prides itself on delivering services beyond your expectations with the best products available. All of our team have been background checked and Apex is a drug free workplace. It is typical for the person who will visit your home to be employed at Apex for five years. Once a technician is assigned to your home, he will not be rotated around with others. We will gain your trust through consistency and integrity. Apex's statewide growth has been through referrals. Apex Pest Control was founded with the goal to deliver service beyond our customers expectations. This is still our mantra today. Our Associate Entomologists keep up to date on the latest products and equipment to deliver superior, safe pest solutions at a reasonable price. Our team members have careers, not jobs, and many have worked for us for over ten years. Apex makes a point to give back to our communities by supporting charities for children as well as local children's sports.
Contact Info
Reviews
I was with APEX for 9 years. Like many I was very satisfied with their service. This past year my deck was infested with termites. I asked for an inspection. I waited 2 weeks and when nobody called I spoke to Gary. He told me my bond was denied. I asked why I wasn't notified and his response was "we are not an insurance company". From there things got worse. He first told me no termites were found. I explained I have a report from Apex saying "termite damage". He then said my inspection report shows my stucco is not "cut above grade". This was never explained to me after 9 years. Basically you need stucco cut above your pillars. When I explained the pillars are on a concrete block I was told it didn't matter. I asked for my past 9 inspections. I waited 3 weeks and never got them. Called again and waited 2 more weeks. Called Gary personally and he sent my 5 out of the 9. He also explained that he came out and saw wet wood which disqualifies my bond. What I learned from this...APEX is friendly and nice when they are taking your money. When you need help, which is why you get a termite bond, and then they are not so wonderful. Best part, they sent me a customer satisfaction survey recently and I explained my unhappiness with the company. The next day I got a call from the Customer Service manager. I discussed my frustrations and he listened and understood. I then explained that their lack of follow-up with me made their decisions very questionable, even if they may be correct. I asked that he let his supervisor know my feelings. He then disclosed that his supervisor is Gary Lol!! My advice is stay away. If you have a termite bond and it discuses cut above grade...it voids your warranty. They will not tell you this. My neighbors are all "eyes wide open" based on my experience.
08/26/12
APEX is very pro-active. They come when you need help. The gentleman that comes to our home-Barry- is the best. He is 5 star. We recently had an ant invasion on the exterior of our home and APEX came out in two days because of scheduling. No complaint from us as this is the busy season. Barry did an excellent job as usual! So far no re-invasion.