My family has used IDI for many many years. My husband purchased my 10 year anniversary ring there 20 years ago and I still love it. I lost a stone and Richard replaced it for me and made it look like new. I then broke the band because the gold had gotten thin and again Richard repaired it for me and at no charge. The service is outstanding and the jewelry is beautiful. I am now trying to work with them to design a couple pieces using my diamond from my wedding ring in combination with my mothers diamond and I am confident Richard will do an awesome job for me. Thank you.