As a dental hygienist I already had confidence in Dr. Lipton and his office before I scheduled my root canal with him. Years of dental experience had exposed me to many of my patients who had work done by Dr. Lipton, and it always looked very good. Patients had relayed their experience with Dr. Lipton and his office and the feedback was always positive. I called and left a message with the office and they got back with me promptly, scheduling me with an appointment that was very soon and convenient for me. Once at the office I was greeted warmly and taken care of quickly. Dr. Lipton takes the time to explain everything he is doing and is an expert at giving local anesthesia(shots for numbing). He is happy to take all the time your root canal needs to get it done perfectly, even in the case of a difficult one all the while being very gentle. His staff and he work together extremely well, and everyone there takes great care that you have a good experience. Mary Rheaume RDH