We apologize for the inconvenience

The people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company.

You will be automatically re-directed to People Search on yellowpages.com in .

Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat - SunClosed

Contact Info

Phone:

Main - 951-784-0444

Fax - 951-784-7562

Address:
2671 Iowa Ave Riverside, CA 92507

Reviews

Select your rating
Write a Review
J
James M.

03/04/15

Provided by YP.com
1 Reviews0
1.0

I was assigned to Dr. Gaskins by Molina HealthCare. I am a diabetic and am on disability due to this. Upon my first visit I informed the intake person and then the doctor that I was a diabetic. At no time did they bother to check my blood sugar levels nor ask me how they had been. I informed the doctor that I needed testing supplies and he assured me he would call in an order. Upon arriving at the pharmacy to pick up my medications I was informed that no order had been placed for supplies. I immediately called the doctor’s office and spoke to a staff member. She assured me that she would speak to the doctor and it would be taken care of. This did not happen.
The doctor did order some blood tests and had me schedule a follow up appointment to review the results. When I returned to his office for this return visit, the doctor stated, “I have no idea why they scheduled this appointment for you.” As he was stating this, he was reading my chart. I reminded him that he had sent me for blood work. At this point he stated that my cholesterol was a little high and he was going to prescribe medication. At no time was there any mention of A1C levels and even if he had asked for that test. Also, despite reminding them again that I was a diabetic my blood sugars were not checked during this visit. I once again asked for testing supplies and was assured they would be ordered. Once again, they were not.
I eventually had to contact member services and have the issue sent to their escalations team. I was on hold along with the escalations team member for over an hour trying to get through to the doctor’s office. At this time, we terminated our efforts to get through and she said she would follow up. While it took her a day or two to get through, she was finally able to do so and after two months I was able to get my supplies.

Was this Review helpful to you?1
Category
Clinics
Payment Options
check, discover, amex, all major credit cards
Neighborhood
University
AKA

Gaskins Hampton T MD

Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.