I Absolutely LOVE Doing Business with these guys! I bought a Riccar vaccuum from them well over 11yrs, ago, and it is still going strong! They are highly professional, have serious knowledge of their products and their competitor's products, and they will give you the best advice on how to clean Anything! Plus, they are AWESOME to deal with--they're just "Good People", plain & simple! I simply will NOT go Anywhere Else, and I recommend them to Everyone!