This is the most customer friendly luxurious hotel I have ever stayed. This is the Four Seasons/Ritz Carlton of Central Virginia!! Gary Burke and his staff are amazing!! Bill Colgate President Brown's Jaguar

Absolutely fabulous service at all levels. Extremely well trained staff who are always trying to please. Rooms are regularly updated. One of the best hotels I have visited.

We have stayed at the Jefferson Hotel several times. Once was for a romantic anniversary getaway with my wife. We were pleased and surprised at the wonderfully plush accommodations. It was a great experience--very peaceful, and exquisitely appointed. The other times have been with our teenage children. My son said that it was the most luxurious hotel he has ever stayed at, and that he could get used to such luxury! The rooms were very nice and comfortable. The public areas were absolutely beautiful. The staff was friendly and extremely helpful, without being overbearing. We enjoyed walking around the area outside the hotel. As I write this, we actually have plans to return next month, and look forward to another great stay at the Jefferson Hotel. If coming to Richmond, be sure to stay at the Jefferson. You won't be disappointed.