I really liked James Ross and I am upset that he never came to repairr some blemishes on our floors. He did the floors in July and after several calls and emails to fix these issues- he has not returned! There were several paint chips that are now embedded in our floors and also other larger chuncks that I used a razor to remove. Many corners are roughly sanded and are hard to clean now. My suggestion is to use them BUT go over everthing BEFORE you pay them because they won't come back!