We called 5 different companies after hours for our broadcast to be Closed Captioned. We received nothing but voice mails. We called Creative Caption & Video at 8pm at night and the owner answered. We explained the situation... the company out of DC we deal with on a weekly basis some how never recorded our audio on the tape. Creative Caption & Video sent a courier to pick up the tape and we had it to the station at 8am in the morning. THAT'S SERVICE. We changed companies... we are now with Creative Caption & Video for our Closed Captioning.