A few of the drivers are polite but the rest are rude and treat the disabled like it is a big hastle. The dispacher acts like it is their bus and even when you get the express bus that is suposed to stop where you need it the dispacher thinks it is on the regular buss rout. I give this company a -2 but i could only chose 1 star no minus numbers. Ride at your own risk and don't be afraid to call in a complaint while on the buss.