Owner and proprietor very disrespectful (to the point of nasty). Cnx credit card on account because of discovered credit card fraud on my statement. Offered note from my bank to validate the found fraud. Gave owner new # (changed because of discovered fraud) over phone. He tried to run the wrong number and it was turned down. Instead of calling me to inform me of problem he let my account go 15 days past due causing a $20 late fee and $50 lean fee (15 day overdue). Said he did not have time to call me to get correct # but ran bad # (he took down) 5 times. Two months, honest mistakes/issues paid $140 for a $69 unit for both months. I am an engineer not a deadbeat like I was treated.