I called them to do an energy audit. My electric bill is just too high. The owner showed up on time and took his time to explain everything to me during the free energy audit. I had no idea what all I could do to lower my utility bill. He was very knowledgeable about everything and I felt very comfortable. He did not pressure me or anything. He simply explained what could be done - he told me of the things I could do myself and also the things that I could do if I wanted to but that would be better to hire someone else to do the hard stuff. He prioritized the things also in order of most efficient and the most cost savings benefit in case I could not afford to get it all done at once. He then let me know about the rebate program. Thats a big help. I had them install more insulation (the builder only put in the bare minimum, surprise) and radiant barrier. I have already seen a difference in my bill since then. I also had them come out and clean my ducts another time and I have felt more cooling now. I have recommended them to my friends, co-workers and family. Several have already used their service already. I give them 5 stars for the great service they gave me!