Very unprofessional. Ordered a plant and they delivered it as it came from the greenhouse. No decorative basket or bow as stated in the description. I could have bought it at the supermarket cause it just had the plastic wrap around it. I wanted to send a festive plant to someone special and what I ended up with was a plant in a plasctic container. I sent a cheaper plant from another florist and it was beautifully presented. I decided to go with local florist to help the small shop but I will definitely not shop again from Dean's Flowers. Very disappointed.