On 5/4/20 I received a delivery 120.9 gal. of oil at $2.24 per gal. After paying by check I reviewed the Ariba Oil Co. website. Website says the price is $1.899 per gal.
I then send message inquiring why the difference using their Contact Us feature. One week later after not getting any response I call. I ask the representative why the difference. I'm told it's because I ordered by phone instead of online. I tell her there's nothing on the website indicating any difference in price. She states it's on the website. I see nothing on the website stating it's more per gal to order by phone than to order online.
I've been buying oil from this company for many years. I now wonder how many times I have paid more than I was supposed to.
I believe I should receive a $41.24 credit for the overcharge.