I had used FTD to order a Thanksgiving bouquet. I paid a good amount of money for my centerpiece. When it was delivered it was NOTHING even close to what FTD had on their website. I called FTD and they had me measure the container, and describe the flowers. I also sent a picture to the customer service rep with FTD. FTD was very apologetic and refunded my money. Magnolia tree had delivered the flowers and had sent the cheapest most pathetic arrangement which was not even big enough to put in a window sill. Years ago, I had flowers for my wedding done here... It was difficult dealing with the owner who was kind of catty. I only go here if I am desperate and will for now on request that online places not use them.

Very dissapointing. Never delivered flowers ordered for special occasion. Ordered from out of state and called them direct as I always like to use local merchants. They had my telephone number and the recipient's telephone number. Never use again.