One of the worst experiences I have ever had with dealing with an installer. I have been trying to get resolution to a problem for months and Houston Floors is claiming that they are working on a resolution but I feel that it is all a lie to get me to go away. Houston Floors has had to come to my home twice to fix issues created by their products and employees and if I can ever get them to accept that this new issue was created by an inferior product that they used, then they will be back for a third time. I would advise to stay clear of Houston Floors. I had to rate this with one star to have the review post but this company does not deserve one star.