The staff is extremely friendly. The gym and locker rooms are very clean. My experience started after I signed up a trainer (Steven Shade) contacted me for my 2 free sessions. He made me feel very comfortable about what to do at the gym. So I decided to train with him. It has been two weeks and I feel better as well as seeing some results. He is the fith trainer I've had in as many states and he is the best through his knowledge, expierence and well designed workouts.