I stopped in recently looking for a set of tires I had always had michelins and was looking to spend about $800 after doing some research. I go to NTB and dealt with a guy named Tom his card said he was the Service Manager. He showed me all my options went over all the benefits and got me in a set of Sumitomo's for much less money with very simular ratings and reviews and saved me enough money I was able to do my over due tuneup for the same price as just the michelins would of cost me. He was very detailed answered all my questions and explained all my car needs in easy to understand descriptions. My suggestion go see him they have let me down in the past but the new service manager is top notch and not a scam artist just looking to get more money like a lot of places.