Just had a VERY bad experience with these people - duplicate charges and they were VERY slow to even INITIATE a refund - the website took the order without my placing it. They also do something which is technically prohibited; they take a payment for a product they haven't delivered or created yet. So if you discover a problem, you can't cancel the order or get your money back. The preview does NOT represent your finished product. STAY AWAY unless you don't care what your printed product looks like and can wait until they get around to printing your order. I was ASTONISHED to learn that they have NO IDEA where or when your product is being printed. Which is fine if you don't need it anytime soon. The reality is that there are plenty of other online communities to promote your work. The gimmick sales just bring the printing price inline with the market. Finally, don't expect any satisfaction from "customer service". Stick with the e-books is my recommend. PS - I NEVER complain.STAYAWAY

Customer services is non-existant. I do not plan to ever use this group again. Guess what--they don't take phone calls! So what do you do if you need to talk with someone?

This company is absolutely worthless. Our school ordered yearbooks from this site. I have been trying to order a year book for over a week, have contacted their help desk several times and no one has responded, nor do they have telephone contact information on their webite. Do not recommend at all.