If you have to special order a part they do not call you when the part comes in, even though they say they will. You have to call them.

Always very helpful. Most appliance parts centers try to sell you parts that you do not need, not these guys!!! THUMPS UP!!! Best in the Triangle.

They have always been very helpful, even lending the tool to change my hot water heating element, twice.

There is always a pleasant, knowledgeable person to help you out. I have dealt with them on two occasions. The first time I went there to buy a pump for a dishwasher (I had incorrectly diagnosed), they recommended a 5.00 part that fixed the problem. Second time they helped me troubleshoot a dryer problem. It is always a pleasure dealing with competent professionals!

helped out tremendously with my gas water heater (parts thermocouple) ,gas stove (ignitor) & refrigerator (pan heater for freezer).