These people truly care not only about the animals they find homes for, but also the people who want to provide loving homes. The new owner has recently displayed her concern and desire to make amends for any problems resulting from the previous owners tenure and, although not her fault, made incredible concessions to keep my friend (a proud new long-haired dachsund puppy owner) happy. Kudos to this business and their owner and staff! They have made a customer out of me!