I almost gave up on my computer but decided to give it one more shot with these guys because they were so cheap I figured I didn't have much to lose. The tech that arrived was extremally knowledgeable and resolved the issue that 2 other companies couldn't in a reasonable amount of time. I was so impressed by the politeness and professionalism that this tech showed I had to share my experience with everyone. I will go with these guys any day of the week! Thanks again! Great Job!!!