Ever since I moved back to Quincy I have been dealing with this store & have been highly satisfied - hey have all been very helpful with whatever quetions I have had, or in finding a product. But just recently I have noticed that they have hired a new person - he does not live up to the standards I have grown to love about this store. He acts like it is an imposition to help & is very short & not helpful at all. I am very disappointed if he is on duty & I have to deal with him.