Watch out for Pounding Mill Ford's service department! I took my Lincoln there and, after hooking the car up to the diagnostic machine, they claimed a cylinder needed a new coil and plug. A couple hours later I was told the car ran fine now and gladly paid them $180.Shortly after leaving, I noticed the exact same "missing" which they claimed to have fixed. When Pounding Mill Ford was told about this, they said I would have to pay for a new diagnostic. Of course, if they are once again wrong, I will be wasting even more money on whatever "repair" they recommend.Also, the service manager, Bryan Patton, incorrectly stated that the coil was not covered by my extended warranty, which was purchased from Ford. Now the warranty may not pay, since he was suppose to get authorization before the installation. Will be taking my business elsewhere.

spent 5 hours in this dealership wanted a 2006 ford explorer explained to them i wanted to use my local bank due to already had approved financing told them the payment i wanted they kept coming back with a payment that was 100 dollars or more than what i wanted, they ran my credit through their finance companies after i had already told them i wanted to go through my own local bank..... then when we left they followed us out to my car still trying to make a deal.. the next day i went to a smaller locally owned car dealership and left with my explorer and finaning through my bank with my prefferred payment and same down payment i offered to pay at pounding mill ford... this was a wasted day at this car dealership